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Frequently Asked Questions (FAQ)

HERE, THERE'S NO QUESTION OF NOT HAVING AN ANSWER!

I've already booked but we'll be more or less than expected. What can I do?

Don't worry, we'll be flexible.
If you're less than expected, we'll give you a credit note for those absent, valid for 1 year.

If you're more than expected, you'll have to pay the extra players before entering the room.
Please note that the number of participants must be between 4 and 18.

I can't make it, can I cancel my booking?

We do not issue refunds. If you let us know 48 hours before the scheduled date, we can send you a credit note for the amount of your reservation. It is valid for 12 months.
For cancellations received less than 48 hours in advance, no credit note will be issued.

I don't want to pay for everything... What can I do? Can I pay separately?

Yes!
When you pay for your reservation, you'll find the "Share payment" option .
With this Shared Payment option, you pay your share and then receive a link that allows each player to pay their share within 48 hours. This option is available for bookings made at least 2 days in advance. Shared payment is charged at €1 per game, regardless of the number of players.

Please note! If you do not collect the full amount within the allotted time, the selected slot will be lost. Players who have already paid their share will receive a credit note for the amount of their participation, to be used for the next reservation.

2nd option: pay only a deposit. We suggest you pay the equivalent of 4 players as a deposit. The remaining amount is payable on site, on the day of your visit.

3rd option: book for fewer players (4 minimum) and the others can pay their share on the day. When booking, leave us a message to say that you'll be more numerous.

I'm a student, do you have a preferential rate?

Yes, your student card entitles you to a 10% discount on the game session, from Monday to Friday, up to and including 6pm.
To take advantage of this offer, enter the number of students among the players. Then enter the code ETUDIANT10 in the space provided for codes/gift vouchers, and voilà!

The discount applies to the number of players in the "student" category.

What are the quiz rooms like? Do we have to share the console?

Each Musi'Quiz room has 6 music stands. If you come as a group of up to 6 players, you'll play individually.
From 7 players upwards, you'll play in teams of 2 or 3, depending on the number of participants. For the comfort and pleasure of the game, you can't be more than 3 per team. We therefore welcome up to 18 players per room.
Our rooms are privatized for your group. There are no other players with you.

How old do you have to be to play Musi'Quiz?

The activity is open to children aged 10 and over.
We're currently working on a Musi'Teen version, a formula 100% adapted to children... A great way to celebrate birthdays (among others). This formula will be available in 2023 and will be communicated on our social networks... Stay tuned or sign up for the newsletter!

Minors under 18 must be accompanied by an adult on the premises.
Minors under 10 may accompany adults in the hall, but are not considered players.

I've received a Gift Voucher, how can I use it?

First of all, we'd like to say how lucky you are! It's a great gift!
On the document you received, you'll find a reference (type ABC-EY7-B2N). Go to the bookingChoose the day and time of your game session, then the number of participants (from 4 to 18 players). Then click on "Continue my booking".
All you have to do now is fill in the "discount voucher or gift voucher" field with the voucher reference. The value of the gift voucher (i.e. your share) is automatically deducted from the total to be paid...

I'm a disabled person, can I take part in the activity?

Musi'Quiz is a handi-accommodating company . Our premises have been designed with you in mind.

People with reduced mobility can take part in the activity, we have a PMR room, please indicate in the comments of your reservation that you would like this room. Desks are 85 cm high. The game software is also suitable for the visually impaired.

I'd like to organize a group outing (EVJF, birthday party, business meeting). Is this possible?

Musi'Quiz offers different packages to suit your needs.

For festive outings with friends, such as bachelor/bachelorette parties or birthdays, we offer packages that include room reservations up to full privatization of the venue (3 game rooms + lounge area), plus drinks and snacks.

For corporate meetings such as Team Building, our spaces can be fully privatized. The lounge area is fully equipped (electrical outlets, screen, overhead projector) for relaxation or informal meetings.

Visit our Team Building page to find out more.

Come on, we'll take care of everything!

What language is used in the game?

You can play Musi'Quiz in French, English and Dutch (in the Lille and Brussels centers).
When the game is played in English, the database is adapted and focuses on international, world-famous music. There are fewer French songs.

I don't like karaoke. Is this activity for me?

Of course! Musi'Quiz is a musical quiz, in all its forms... You don't have to sing or dance, just have fun 🙂 

Games are customizable, so you choose the challenges and the way you play. You don't have to know everything to win, just be strategic! That's what jokers are for...

Are we being filmed?

There is a camera in the middle of the set, but the images are neither recorded nor stored. The camera is part of the set and is used on certain challenges (The Bomb, The Intruder, ...) to retransmit the image to the screens in the game room. Nothing leaves your room.

The camera is also used to take the group photo at the end of the game. This is stored, sent to participants and can be used on social networks.
The rooms are equipped with video surveillance cameras.

I haven't received the confirmation email or gift voucher. What should I do?

Our emails are sent from the address "contact@musiquizlejeu.fr". Do a search in your mail client.
Our mailings may be in the SPAM / junk mail folder. Check this folder.
If you still can't find them, send us an e-mail and we'll resend them to you.

Any other questions? Don't hesitate to send us an e-mail or contact us on our social networks.

THE CHALLENGES

You choose the challenges as you play, directly from your game console.
Play the same challenge several times, so you never come across the same question again!

MUSI'QUIZ CHALLENGES

You choose the challenges as you play, directly from your game console.
Play the same challenge several times, so you never come across the same question again!

A classic among classics... The traditional Blind Test
or the Verlan version!

The music stops, you have to find the next part of the lyrics.

10 musical extracts, 5 seconds to say whether they fit in with the announced theme or not.

A quiz just the way we like it...
1 question, 4 possible answers!

The camera is pointed at you, and you must respond before the bomb explodes.

1 question, 10 suggested answers. One of them is wrong, don't choose it!

Can you recognize the song from the very first few seconds?
Hold your hand before the others for a chance to win points.

All we can say is that it's a great medley and you're going to need a good memory... ;-)

The traditional Blind Test
or the backwards version!

The music stops, you have to find the next line in the lyrics.

10 musical extracts, 5 seconds to say whether they fit in with the announced theme or not.

A quiz just the way we like it...
1 question, 4 possible answers!

The camera is pointed at you, and you must respond before the bomb explodes.

1 question, 10 suggested answers. One of them is wrong, don't choose it!

Can you recognize the song from the very first few seconds?

All we can say,
, is that it's a great medley!

This is the bonus song... As soon as you hear it, be the first to buzz!

Would you like to reserve for more than 12 players?

Would you like to book several rooms at the same time?

Fill in this form!

You can bring up to 36 players and reserve from 1 to 3 rooms simultaneously.